Phase three: Test charging the case with another charger and cable. If the situation nevertheless would not charge, it can be done that the case itself is faulty. Be sure to send it to us and prepare the substitution immediately.
Stage 2: Make sure the ANC is set to the utmost amount. From the application, move the slider towards the far appropriate to increase ANC. Alternatively, double-faucet any earbud and keep for three seconds to reset them.
Step 2: Thoroughly clean the charging ports on both of those the earbuds and the case to get rid of any debris that might interfere Using the link.
Phase two: Inspect the microphone holes for almost any blockages brought on by Grime. If existing, gently clear them that has a smooth cloth.
Phase two: Insert the earbud into your charging situation and Look at the indicator light. If it illuminates briefly (about 1 next), the earbud’s battery could be fully depleted.
If these actions never resolve The problem, the earbuds may very well be defective. You should return them to us, and We'll arrange for your substitution promptly.
In the event you expertise a major deviation from your envisioned battery everyday living, the product may be defective. In this kind of instances, you should Speak to us to arrange a alternative at your earliest comfort.
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Enable it to charge for around a single hour. If the indicator light-weight does not turn click here on, there may be a inadequate connection amongst the earbuds plus the charging circumstance. Clear the charging contacts and take a look at charging yet again.
Action two: Confer with the consumer guide to Identify the particular place in close proximity to your ear to the extensive spot tap and Adhere to the furnished tapping instructions.
Need to these ways fail to resolve The difficulty, the earbuds may very well be faulty. We advise you to definitely return the item to us for the replacement immediately.
Action 1: Make sure your cellular phone is just not muted or set to the reduced quantity. Enhance the cell phone's volume initially, then alter the earbuds' quantity.